Frequently Asked Questions

Find answers to common questions about our products and services.

Yes, all our products are crafted from pure 925 sterling silver.

Standard shipping typically takes 5-15 business days. Express shipping options are available for faster delivery.

No, we don't shop countries worldwide.But this option is coming very soon.

No, there is no limit. You are welcome to shop for as many items as you wish

Yes, we enjoy tailoring products to our customers' preferences.


Pick one and order on the Customised collection or email us the reference image on applebluesberry1974@gmail.com


Our COD service is only available for customers in Pakistan. You make the payment when your order arrives at your doorstep. Please have the exact amount ready, as our delivery agents do not carry change


You will receive a confirmation (including your order number) via phone call or email within 24 hours of placing your order.


If an item is not in stock, we will have it specially crafted for you. The time required depends on the quantity and style. We will notify you of the expected delivery time shortly after your order is confirmed.


Please email us at applebluesberry1974@gmail.com with your email address and order number. You must do this within 24 hours of placing the order. We regret that we cannot cancel or change an order once it has entered the manufacturing process, but we will always do our best to assist you.


Please go to account, under the heading of order history you will find your order number


Changes to your order can only be made within 24 hours of placing it.


To maintain the quality of your silver jewellery, we recommend avoiding exposure to water and perfumes. Excessive sweating may also cause the polish to fade.

Find Your Perfect Fit with Our Easy-to-Use Ring Size Guide! Learn how to accurately determine your ring size with our user-friendly tool.